Mercari item arrived damaged

Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines..

It was insane!! High anxiety all week because Mercari gives you 3 days for the package to scan if it doesn't originally scan like it should after being marked as dropped off at the post office. I think the buyer can request a refund after those 3 days. Thankfully, my package scanned and arrived on the 3rd day 😭 This has happened to my sister ... Item arrived damaged/leaking and the shipping box was in terrible shape. Included all that in my return request and even mentioned how well it was packed but that the outer shipping box was heavily damaged. Let the seller know this as well so theyd fight for their reimbursement. Mercari refunded me and didnt reimburse them so they blocked me :/

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When you go to rate the seller, you will click that the item was not received, and then follow the prompts to request a return; you will have an area where you will be able to type out an explanation of what happened. At that point, what usually happens is Mercari will investigate, then get back to you to approve the return, they will then ...76K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Like, no shit you got it back damaged—I told you it arrived damaged (you never responded) and that's why I was able to return it. ... Buyer accepted order, but now is saying the item is damaged ...I am outside of the 3 day review period. Do I have any recourse? So, I bought a set of 4 mugs and 4 plates. I was charged $35-ish just for shipping…

Mercari reviews first appeared on Complaints Board on May 14, 2015. The latest review Horrible experience / poor customer service and problem solving was posted on Mar 18, 2024. Mercari has an average consumer rating of 1 stars from 152 reviews. Mercari has resolved 0 complaints.Mercari is a joke when it comes to this kind of crap. Best thing to do is now is also state that your returning it because it arrived damaged also, and make sure to put a couple marks or tears on it so the seller will have a hard time selling it. That's what I always did with counterfeit stuff I was returning.Mercari does not abide by their own Buyer Protection policy. I purchased a GoPro Max from Mercari, the seller did not indicate the item was damaged in the listing. Mercari support stated the item was in "Good" condition as the seller had stated even though the camera had scratches on both of the lenses impairing its ability to operate as a camera.I don't use Mercari but I assume it's like Poshmark in that when you get the item back you can open up your own case for the item returned damaged. Hopefully you'll also get your money back. ETA: You'll likely have to take pictures of the damage on the item, compared to your pictures in your original picture, side by side to show the difference.

Scam buyers will purchase items and attempt to use payment methods that aren't approved through Mercari, offer sob stories to entice sellers to lower prices, claim products arrived damaged, send back items damaged when sellers have sent out undamaged goods, etc.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Buyer left negative feedback after item sold as damaged arrived damaged. Experience I sold a funko pop with some box damage which is why I was selling it at well below value. My description and pics of damage were made very clear in the ...I think he damaged it after I told him to contact mercari twice and refused to "compensate him" so he could get his return request accepted. He gets a return request in and mercari is siding with him saying it doesnt match the description of the product when I sold it. Like yeah obviously because HE DAMAGED IT. ….

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313 reviews for Buyee, 2.3 stars: 'For higher priced items, Buyee does not provide support should the item arrive damaged, defective or different than described by the seller. I recently bought a watch that arrived broken. The watch was also supposed to come with a warranty card, but did not. Finally, the package arrived with visible shipping damage. On the watch were also mismatched serial ... Mercari accepted my request for return, and the package has been delivered back to the seller yesterday at around 3:00PM, and on the listing page it says "wait 24 hours for the seller to receive the return" ... its already been over 24 hours, and I am still waiting for my refund, anybody else had to wait longer? Stuck with a broken item. Experience. We all seem pretty aware of the point that Mercari has a habit of automatically refunding the buyer and not asking for a return of the item. I'm on the other end of that now. I recently purchased a game that was described in good condition and seller states they have no issues with it.

So the package arrived today, buyer created a return request and said items arrived damaged. She uploaded pictures where there was a cut on the side of the dress, holes in the lace and the tag was cut off so it could be any size and not what I said. ... As long as you pack items the way Mercari wants you to and you document it you'll be ok in ...The way to go would be to wait for the non-functional item to arrive back and then evaluate there. If it's the same controller, you can test whether it works or if there is damage. If it's different, I would message Mercari Twitter support and make a case to them how the item differs from the one you sent.

does vicks vapor rub help gums and teeth Mercari does the claim.. you ask for refund stating the damage.. Mercari gives you label.. you send item back.. mercari refunds you your money.. Mercari sends in info to ups (photo ect).. ups refunds mercari .. mercari tells seller insufficient packaging tough luck, kick rocks.. Reply. tokyo_993.How to identify hurricane damaged trucks, cars RV's motor cycles boats: Ripoff Report Investigates HELPFUL RESOURCES Covid-19 coronavirus ... I bought an item on Mercari. It arrived broken so I contacted them to report that and the fact that I could not access my account. I was told, by the first person in this event, that someone would contact ... wait times at lgamohave county gis public map viewer I sold an eyeshadow palette, and it arrived to the buyer broken. What should I do? I believe the buyer, and don't think she's trying to scam me at… yolanda smith bmf daughter When my product arrived it was broken. The packaging was pretty flimsy. ... They will likely ask for pics of the package as well as the damaged items as part of their decision to issue a refund. ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this ... blackstone 1932 vs 2162cinco de mayo martinsburg wvmacon ga obituaries today If your item is damaged or lost in transit to the buyer, you’re covered with up to $200 Shipping Protection for Mercari prepaid labels for standard, Media Mail and … wawa hoagiefest song I only had little bubble wrap so i taped the bubble wrap on the bottom of the laptop. Nothing else in the huge box but the itty bitty bubble wrap on the bottom of the laptop, and then the laptop looking like OP's image in the box. The buyer recieved the box with the laptop damaged heavily on the back side and the sides, and the box torn to shreds. To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ... hairstyles for overweightgawayne fisherlee shapiro net worth If the buyer can see the tracking activity - they can click that to take them to the USPS site and it should be updated when returning to Mercari site. Otherwise as another response said, they can click the box that says item received. And it should allow them to mark as received and rate. On your end, click on the view tracking button. 99% of ...